Terms of Service

Effective Date: 08/13/2025
Website: www.durart.com
Business Name: Durart – Custom Print Shop

1. Overview

Welcome to Durart. By accessing or placing an order on our website (www.durart.com), you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific products or services.

If you do not agree with any part of these terms, please do not use our website.

2. Custom Print Services

Durart offers made-to-order custom printing services, including but not limited to:

Photo prints
Art prints
Posters
Business and marketing prints

All products are printed based on user-submitted content. Please ensure that your uploaded files meet our specifications and do not infringe on any third-party rights.

3. Orders & Payment

Orders must be paid in full at the time of purchase.
We accept major payment methods (e.g. credit/debit cards, PayPal, etc.).
Once an order is placed, it cannot be canceled or changed if production has started.

Please double-check your files and order details before submitting.

4. Shipping & Delivery

We ship products carefully rolled in protective paper and packed in sturdy kraft mailing tubes.
Shipping timelines vary depending on your location.
We are not responsible for delivery delays caused by courier services or incorrect address information.

5. Returns & Refunds

Due to the custom nature of our products, all sales are final.
We do not accept returns or exchanges unless the product is defective or damaged upon arrival.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photo evidence.

6. Customer Content & Copyright

By uploading images or artwork to Durart, you confirm that:

You own the rights or have permission to use the content
The content does not violate any copyright, trademark, or legal restrictions
You grant us a limited right to use your content for the sole purpose of fulfilling your order

We reserve the right to reject any content that we believe is offensive, illegal, or violates these terms.

7. Limitation of Liability

Durart will not be held liable for:

Any loss of data or content
Mistakes due to incorrect user-submitted information
Any indirect, incidental, or consequential damages arising from your use of the service

Our maximum liability will not exceed the total amount paid for the product in question.

8. Privacy

We respect your privacy. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal data.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page. Your continued use of the site after changes are made constitutes acceptance of the new terms.

10. Contact Us

If you have any questions about these terms, please contact us at:
📧 Email: info@durart.com